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Privacy Policy and Data Protection
Privacy - Extended Information
The Privacy Policy is part of the General Conditions governing this Website.
Who is responsible for processing your data?
MTNG EUROPE EXPERIENCE, SLU.
Address: Calle Severo Ochoa nº36 03203 Elche.
CIF: B53057915
Phone: +34 96 663 24 74, ext. 197
Email: protecciondedatos@mtngexperience.com
You can contact us in any way to communicate with us.
We reserve the right to modify or adapt this Privacy Policy at any time. We recommend reviewing it, and if you are registered and access your account or profile, you will be informed of any changes.
What data do we collect through the Website?
We may process your IP, what operating system or browser you use, and even the duration of your visit, anonymously.
If you provide us with data through the contact form, you will identify yourself to be able to contact you if necessary. The collection and automated processing of personal data have the general purpose of:
- Answering to your inquiries, requests, or petitions.
- Managing the requested service, Answering to your request, or processing your petition.
- Providing information by electronic means, related to your request.
- Commercial or event information by electronic means, as long as there is express authorization.
- Performing analyses and improvements on the Website, our products, and services. Improving our commercial strategy.
Acceptance and consent of the interested party: In cases where it is necessary to fill out a form and click on the submit button to make a request, doing so will necessarily imply that you have been informed and have expressly given your consent to the content of the clause attached to that form or acceptance of the privacy policy.
All our forms have the symbol * in the mandatory fields. If you do not provide these fields or do not check the privacy policy acceptance checkbox, the information will not be allowed to be sent. It usually has the following formula: "I am over 14 years old and have read and accept the Privacy Policy."
What data do we use with WhatsApp Business Chat?
The collection and automated processing of personal data you provide have the general purposes of:
- Information about our articles.
- Responding to inquiries.
- Managing purchases.
- Receiving commercial information if you give us your consent.
- Resolving issues.
The legal basis is the acceptance of the conversation through the chat. The use of WhatsApp Business involves an international data transfer according to https://faq.whatsapp.com/1148840052398648/?locale=es_LA
What data do we collect through the Newsletter?
On the Website, you can subscribe to the Newsletter if you provide us with an email address to which it will be sent.
We will store your email only in our database and proceed to send you emails periodically until you request to unsubscribe, or we stop sending emails. You will always have the option to unsubscribe in any communication.
The collection and automated processing of personal data have the general purpose of:
- Managing the requested service.
- Providing information by electronic means, related to your request.
- Commercial or event information by electronic means, as long as there is express authorization.
- Performing analyses and improvements in the mailing process to improve our commercial strategy.
Acceptance and consent of the interested party: In cases where you subscribe, it will be necessary to accept a checkbox and click on the submit button. This will necessarily imply that you have been informed and have expressly given your consent to receive the newsletter.
If you do not check the privacy policy acceptance checkbox, the information will not be allowed to be sent. It usually has the following formula: "□ I am over 14 years old and have read and accept the Privacy Policy."
Likewise, with this acceptance, the interested party expressly consents that the information provided through the newsletter will be sent by The Rocket Science Group (Mailchimp), (675 Ponce de Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA), a company located in the United States and provider of mailing services to MTNG EUROPE EXPERIENCE SLU, which implements strict security procedures regarding the storage and disclosure of data to prevent unauthorized access and processing.
You can revoke the given consent at any time or exercise your rights of access, rectification, limitation of processing, deletion, portability, and opposition to the processing of your personal data as well as withdraw the consent given for the processing of the same by directing your request to MTNG EUROPE EXPERIENCE, SLU. C/ Severo Ochoa, 36, Elche Business Park, 03203, Elche (Alicante), or to the email address: protecciondedatos@mtngexperience.com, by written and signed request, with a copy of the DNI attached (if requesting the exercise of a right on behalf of a third party, an authorization from the third party must be completed, attaching a copy of the DNI in the same way).
It is also informed that the USER who is also a customer of MTNG EUROPE EXPERIENCE SLU, in accordance with the LSSICE, their email address can be used to send them commercial emails electronically without their prior consent, provided that they relate to services and products similar to those initially contracted. However, the USER/customer may oppose at any time the sending of such commercial emails through the same procedure indicated in the previous paragraph.
What data do we use as a customer?
The collection and automated processing of personal data you provide as a customer have the general purposes of:
- Preparing the budget and following up on it through communications between both parties.
- Providing information by electronic means, related to your request.
- Commercial or event information by electronic means, as long as there is express authorization.
- Managing administrative, communication, and logistics services performed by the Responsible Party.
- Billing and declaring the appropriate taxes.
- Carrying out the corresponding transactions.
- Control and collection management.
What data do we use as a supplier?
The collection and automated processing of personal data you provide as a supplier have the general purposes of:
- Providing information by electronic means, related to your request.
- Commercial or event information by electronic means, as long as there is express authorization.
- Managing administrative, communication, and logistics services performed by the Responsible Party.
- Billing.
- Carrying out the corresponding transactions.
- Billing and declaring the appropriate taxes.
- Control and collection management.
The legal basis is the acceptance of a contractual relationship, or failing that, your consent when contacting us or offering your products through some means.
What data do we use from social networks?
PRIVACY POLICY ON SOCIAL NETWORKS
MTNG EUROPE EXPERIENCE, SLU. informs Users that it has created a profile on the Social Network Facebook, Twitter, and Instagram with the main purpose of informing the User about our brands and products, the dissemination of news related to them, as well as the communication of events, promotions, news, and raffles related to them that may be of your interest.
User Information:
MTNG EUROPE EXPERIENCE, SLU.
CIF: B53057915
C/ Severo Ochoa, 36, 03203, Elche (Alicante)
Contact for exercising rights: protecciondedatos@mtngexperience.com
The User has a profile on the same social network and has decided to join the page created by MTNG EUROPE EXPERIENCE, SLU. thus showing interest in the information that is advertised on the Network.
By joining our page, you provide your consent for the processing of those personal data published in your profile. Generally for:
- Responding to your inquiries, requests, or petitions.
- Managing the requested service, responding to your request, or processing your petition.
- Interacting with you and creating a community of followers.
MTNG EUROPE EXPERIENCE, SLU. has access to and processes that public information of the User, especially their contact name. This data is only used within the Social Network itself and is not incorporated into any file.
The User can access at any time the privacy policies of the Social Network itself, as well as configure their profile to guarantee their privacy.
According to the rights granted by the current data protection regulations, you may contact the competent Control Authority to file any claim you deem appropriate, as well as exercise your rights of access, rectification, limitation of processing, deletion, portability, and opposition to the processing of your personal data as well as withdraw the consent given for the processing of the same by directing your request to MTNG EUROPE EXPERIENCE, SLU. C/ Severo Ochoa, 36, 03203, Elche (Alicante), or to the email address:
protecciondedatos@mtngexperience.com
Use of the profile:
MTNG EUROPE EXPERIENCE, SLU. may perform the following actions:
- Access to public profile information.
- Send personal and individual messages through the channels of the Social Network.
- Page status updates that will be published on the User's profile.
The User can always control their connections, delete contents that no longer interest them, and restrict who they share their connections with; for this, they must access their privacy settings.
Once joined to the MTNG EUROPE EXPERIENCE, SLU. page, the User can post comments, links, images, or photographs or any other type of multimedia content supported by the Social Network. The User, in all cases, must be the owner of them, enjoy the rights of authorship and intellectual property or have the consent of the affected third parties.
It is expressly prohibited to publish on the page any text, graphics, photographs, videos, etc. that violate or are likely to violate morality, ethics, good taste, or decorum, and/or that infringe, violate, or break intellectual or industrial property rights, image rights, or the Law.
In these cases, MTNG EUROPE EXPERIENCE, SLU. reserves the right to immediately remove the content without prior communication, possibly requesting the permanent blocking of the User.
MTNG EUROPE EXPERIENCE, SLU. will not be responsible for the contents freely published by a User.
The User must be aware that their publications will be known by other Users, so they are primarily responsible for their privacy.
Images that may be published on the page will not be stored in any file by MTNG EUROPE EXPERIENCE, SLU. but will remain on the Social Network.
MTNG EUROPE EXPERIENCE, SLU. reserves the right to conduct events, raffles, or promotions in which the User joined to its page can participate. The rules for each of them, when using the Social Network platform, will be published on the same, always complying with the applicable regulations.
The Social Network does not sponsor, endorse, or administer, in any way, any of our events, raffles, or promotions, nor is it associated with any of them.
MTNG EUROPE EXPERIENCE, SLU. will use the Social Network to advertise its brands and products. In any case, if it decides to process your contact data to carry out direct information actions, it will always be complying with the legal requirements of the current legal regulations.
Recommending the MTNG EUROPE EXPERIENCE, SLU. page to other Users so that they can also enjoy promotions or be informed about its activity will not be considered advertising.
Below we detail the link to the privacy policy of the Social Network:
- Facebook http://www.facebook.com/policy.php?ref=pf
- Instagram https://help.instagram.com/155833707900388
- Twitter http://twitter.com/privacy
- Linkedin http://www.linkedin.com/legal/privacy-policy?trk=hb_ft_priv
- Pinterest https://about.pinterest.com/es/privacy-policy
- Google* http://www.google.com/intl/es/policies/privacy/
- *(Google+ and YouTube)
What data do we use from your CV?
The collection and automated processing of personal data you provide in your CV have the general purposes of:
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Organizing selection processes for hiring employees.
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Scheduling interviews and evaluating your candidacy.
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If you have given us your consent, we may pass it on to collaborating or related companies, with the sole purpose of helping you find a job.
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If you check the privacy policy acceptance checkbox, you give us your consent to pass your job application to the entities that make up the group of companies to include you in their personnel selection processes.
We also inform you that after two years from the receipt of your CV, we will proceed with its secure destruction.
The legal basis is your unequivocal consent when you send us your CV.
What data do we collect through the Ethical Channel?
If you identify yourself, we may collect: name, surname, email, phone number, and personal data of the third parties you provide in the communication.
What are the purposes of processing your personal data?
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Managing communications
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Taking appropriate corrective measures and,
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If necessary, informing you about the outcome of the procedure.
What is the legal basis for processing your data?
The legal basis is the legal obligation or, failing that, the public interest.
How long will we keep personal data?
Data will be kept for the strictly necessary time to clarify the communicated facts. In any case, after six (6) months, the data provided will be anonymized unless they are investigated in a different legal environment.
Do we include personal data of third parties?
No, as a general rule we only process the data provided by the holders. If you provide us with third-party data, you must inform and obtain their consent beforehand, or otherwise, you exempt us from any responsibility for non-compliance with this requirement.
And data of under age people?
We do not process data of people under 14 years of age. Therefore, refrain from providing them if you are not of that age or, if applicable, from providing data of third parties who do not have the said age. MTNG EUROPE EXPERIENCE, SLU. is exempt from any responsibility for non-compliance with this provision.
Will we make communications by electronic means?
- They will only be made to manage your request if it is one of the contact means you have provided us.
- If we make commercial communications, they will have been previously and expressly authorized by you.
What security measures do we apply?
Rest assured: We have adopted an optimal level of protection for the Personal Data we handle, and we have installed all the means and technical measures at our disposal according to the state of technology to prevent the loss, misuse, alteration, unauthorized access, and theft of Personal Data.
To whom will your data be communicated?
Your data will not be transferred to third parties unless there is a legal obligation. Specifically, they will be communicated to the State Agency of Tax Administration and banks and financial entities for the collection of the service provided or product purchased, as well as to the data processors necessary for the execution of the agreement.
In case of purchase or payment, if you choose any application, website, platform, bank card, or any other online service, your data will be transferred to that platform or processed in its environment, always with the maximum security.
When we instruct it, the company that develops and maintains the website or the hosting company will have access to our website. They will have signed a service provision contract that obliges them to maintain the same level of privacy as we do.
Any international data transfer when using American applications will be adhered to the Privacy Shield agreement, which ensures that American software companies comply with European data protection policies regarding privacy.
What Rights do you have?
- To know if we are processing your data or not.
- To access your personal data.
- To request the rectification of your data if they are inaccurate.
- To request the deletion of your data if they are no longer necessary for the purposes for which they were collected or if you withdraw the consent granted.
- To request the limitation of the processing of your data, in some cases, in which case we will only keep them according to the current regulations.
- To port your data, which will be provided to you in a structured, commonly used, or machine-readable format. If you prefer, we can send them to the new responsible party you designate. It is only valid in certain cases.
- To file a claim with the Spanish Data Protection Agency or competent control authority if you believe that we have not properly attended to you.
- To revoke consent for any processing for which you have consented, at any time.
If you change any data, we thank you for letting us know to keep them updated.
According to the rights conferred by the current data protection regulations, you may contact the competent Control Authority to file any claim you deem appropriate, as well as exercise your rights of access, rectification, limitation of processing, deletion, portability, and opposition to the processing of your personal data as well as withdraw the consent given for the processing of the same by directing your request to MTNG EUROPE EXPERIENCE, SLU. C/ Severo Ochoa, 36, Elche Business Park, 03203, Elche (Alicante), or to the email address: protecciondedatos@mtngexperience.com
Do you want a form for the exercise of Rights?
- We have forms for the exercise of your rights, ask us for them by email, or if you prefer, you can use those prepared by the Spanish Data Protection Agency or third parties.
- These forms must be electronically signed or accompanied by a photocopy of the DNI.
- If someone represents you, you must attach a copy of their DNI or have them sign it with their electronic signature.
- Forms can be submitted in person, sent by mail, or by email to the address of the Responsible Party at the beginning of this text.
How long does it take us to respond to the Exercise of Rights?
It depends on the right, but a maximum of one month from your request, and two months if the issue is very complex and we notify you that we need more time.
Do we process cookies?
If we use cookies other than those necessary, you can consult the cookie policy at the corresponding link from the beginning of our website.
How long will we keep your personal data?
- Personal data will be kept as long as you remain linked with us.
- Once you disconnect, the personal data processed for each purpose will be kept for the legally established periods, including the period in which a judge or court may require them considering the limitation period for legal actions.
- The processed data will be kept as long as the aforementioned legal periods do not expire, if there is a legal obligation to maintain them, or if that legal period does not exist, until the interested party requests their deletion or revokes the consent granted.
- We will maintain all information and communications regarding your purchase or the provision of our service while the warranties of the products or services last, to address possible claims.